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Sloppy Time Management Destroys
One of the best methods for developing planning and organizing
skills is learning from your mistakes. If you are constantly
making the same mistake, then you are in a world of trouble,
since time management is essential for success. When you...
Understanding Data Management and Data Security
Companies today have so much data that flows in and out of the
office that they need an effective system in place to manage all
this data in a way that makes sense and from which all employees
benefit. Data management is becoming more and more...
Offshore outsourcing - Ideal tool for a successful business management
The core of business management is using your time in areas that
are more productive. Imagine precious hours of your time are
wasted on doing loads manual work that eats your energy. Do you
think that your time should be utilized in implementing...
Inventory Management 101
Inventory management may seem complicated to some, but if one truly thinks about what the words “inventory management” mean, it is a simple concept. Inventory is basically a list of goods and materials that are held by a business and are available...
Working At Home And Time Management
Time management and organisation is so important in life and when it comes to working at home it is doubly important. As a matter of fact Time management, oganistaion, schedules are all prominent in any successful organisation.
Time is...
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Connect2inc Received ISO Certification 9001:2005 (Quality Management Systems Requirements)
Connect2 Philippines Inc. is a leading provider of outsourced
customer service in the Philippines since it was established on
2003. Being one of those industry contributors of outsourced
customer service, it is also one of the key players that
maintains international standards in contributing remarkable
services such as enhanced customer care and technical support,
inbound and outbound sales, data transcription, order
verification, and upsell revenue enhancement through voice,
e-mail, and live text chat.
With Connect2 Philippines Inc.'s expertise in different fields
of quality customer services it has gained the ISO Certification
9001:2000 for Quality Management System Requirements in the year
2005. This certification confirmed their status as a world-class
customer care corporation as per quality management system
requirements. With this feat, Connect2 Philippines Inc.
continuously enhance productivity by investing on technology and
training, and at the same time constantly making noteworthy
contributions to society that only a few can bestow.
Connect2 Philippines Inc. uses combined leading edge technology,
a veteran management team, and a competent workforce in
providing cost-efficient services all over the world. The
company makes the most of traditional and non-traditional
solutions for operations such as Interactive Intelligence's
Customer Interaction Center (CIC) and Avaya Systems to supply
exceptional customer contact center and support services that
are cost-efficient. Connect2 Philippines Inc. gains access to
fully redundant power and Telco facilities designed for
multinational business operations using its data / voice network
facility found in a Philippine Export Zone Approved (PEZA)
building. Whereas Connect2 Philippines Inc.'s home here in the
Philippines, Net One Center was accredited by PEZA in 1999. This
facility is equipped with underground fiber optic cables to
support all communication requirements from voice to interactive
videos and data transfers to conform to international standards
that enable its workforce to deliver top quality service to
customers.
Connect2 Philippines Inc.
Associated Websites
takes achievements one-step at a time
--- first the PEZA accreditation, and then the ISO certification
that as per Connect2 Philippines Inc.'s chairman implied, "We
believe in making whatever we have stronger before moving to the
next level, and so far we have been successful." Following these
accomplishments are social responsibilities where he stated
that, "Health and education in particular, contribute greatly in
the ability of a person to stand on his own, competent and
productive. Not only do we provide financial assistance, our
management team and employees also aid in the distribution of
goods and interact with the community."
At present, Connect2 Philippines Inc. is looking into other
business opportunities in other parts of the Philippines to
broaden its mission in delivering opportunities and jobs to our
countrymen. Also the company is citing on expanding and building
its own center on one of the contact center hubs in Metro
Manila, and to continuously supply its workforce with the best
possible training to enlighten their skills in call handling and
customer service.
Connect2 Philippines Inc. then again cultivates its social
responsibilities among its employees and is working on building
a partnership with a major network's charity foundation. Also,
looking for a tie-up with government or non-government
organizations with its micro-medical and environmental projects
in its advocacy in promoting education, health and environmental
awareness. This advocacy is evidence that Connect2 Philippines
Inc. is not only making the quality of work better but also
uplifting the quality of life, either locally or globally.
About the author:
By: Marithe Milano, Internet Marketing Specialist of Connect2
Philippines Inc.
Connect2 Philippines Inc. is the leading call center in the
Philippines providing outsourced customer service, offering
outsourced customer care and outsourced customer support.
http://www.connect2inc.com mail to: info@connect2inc.com;
marketing@connect2inc.com Connect2 Philippines Inc. World Class
Customer Care Copyright 2005 Connect2 Inc. - All Rights
Reserved.
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