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Creativity and Innovation Management- why products fail.
There is no sure fire route to commercial success but the probability of success can be increased. This is important for at least two reasons: a)Resource Management. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile...
Planning Procedures for Building Effective Management Systems: Phase II
You have permission to publish this article free of charge, as long as the resource box is included with the article. If you do run my article, a courtesy reply to sean@bizmanualz.com would be greatly appreciated. This article is 548 words long...
Strategies to Time Management
Strategy is a planning ahead to achieve a specific goal. Some of
us plan a time management scheme for one or two years, while
others plan five or ten years. In college, we were taught to
manage our time according to long-term and short-term...
Supply chain management 101
Answering the question of what Supply Chain Management is, is as
simple as breaking down the phrase into its component parts.
Supplies are those inputs that a company relies upon to produce
the product that will ultimately reach its customers....
Understanding operations management consulting
Although much attention lately has been given to accounting practices and IT consulting, operations management has always been one of the most important efficiency issues of any company. Ensuring your communication, transportation, and production...
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Los Angeles County's Tough Telecom Expense Management Standards Met
Call accounting and tracking system helps County with cost
allocation
Los Angeles County's two-month search for a turnkey call
accounting and tracking system to control telecom expenses in
over 125 County locations ended in a contract with Telsoft
Solutions to install MegaCall, a robust enterprise-level
call-tracking system ideal for corporate telecom expense
management. "The county of Los Angeles was seeking an in-house
call accounting program to track and allocation costs for calls
placed from numerous PBX and VoIP systems," said Don Simons, CEO
of TelSoft, Inc., a California-based privately held corporation
that provides call accounting and billing services to
organizations with as few as 100 stations to large
multi-location companies exceeding 100,000 employees. "They
required capabilities for rating calls against contract usage
rates, accurate cost allocation to correct user department, and
real-time web-accessible billing with an interface to the
County's off-line billing system, as well as traffic, fraud and
analytical
Associated Websites
reporting, among many others. MegaCall meets all
these rigorous challenges." Another major County requirement
was the provision of a real-time CDR (Call Detail Record)
collection system that would utilize the existing network as
well as interface to the County's inventory database eliminating
manual data entry and TelSoft was able to provide this
functionality through the MegaCall industry-standard offering.
MegaCall tracks telephone call activity generated by any type
and any number of PBXs from call record source to assignment of
accountability. It analyzes call activity for an entire
enterprise from a single web-enabled centralized system. All
information is collected in real-time and is immediately
available for viewing and reporting -- an essential support for
telecom expense management throughout the enterprise. These
comprehensive call accounting and telecom expense management
software solutions can be found on the web at
www.telsoft-solutions.com.
About the author:
Bruce Boyers is a freelance writer based in Los Angeles.
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